Client Success Is Our Success
We believe our continued success is related directly to the success of our clients and with that in mind, we continually strive to understand their needs and provide innovative, cost-effective solutions to their challenges. The following casae studies represent only a small segment of client success stories we’ve enjoyed over the years.
TAPPING INTO A COMPETITIVE ADVANTAGE
A leading U.S. Telecom rack provider faced a difficult choice about how to become more price-and time-competitive in the domestic market: go offshore or radically improve manufacturing productivity? Each equipment rack was designed with 422 tapped holes per assembly. Because of the hole pattern being used, and the critical tolerance proximity of the holes, their existing vendor hand-tapped 1-3 holes at a time, throttling the production line substantially.
Control of quality and manufacturing schedules became a serious problem for a Global Battery Supplier using an outside vendor to source their battery racks. The vendor cut their own metal for the racks, but control of manufacturing quickly got out of direct control when the vendor used two additional sub-contractors for both welding and powder coating. This left the Battery Supplier dealing with some finger pointing and a manufacturing process two steps removed from their management.
SIMPLIFY AND STANDARDIZE
A National Insurance company’s IT department provided instructional kiosks for its customers’to explain the intricacies of insurance programs to employees. The kiosks were constructed by a vendor that made some of the machined parts, bought sheet metal from another supplier, purchased standard parts from other suppliers, and attempted to engineer and manage updates and design changes themselves, with limited hand-written documentation notes. Project growth quickly outstripped the vendor’s volume capabilities and the ability to keep up with evolving design changes..
REALLY CLEANING UP
A Global Power Equipment producer provides heavily welded, rugged frames for its customers’ devices. The welds, which are done on the inside of the frames, reduced the manual grinding of the welds and lowered costs, but cleaning them consistently was labor intensive and some of the welds were virtually impossible to reach..